Privacy Policy

Overview

Go Fin Links (go.fin.ai) is an internal URL shortener operated by Intercom, Inc. (“Intercom”, “we”, “us”). It is available exclusively to Intercom team members. This policy explains what data we collect, how we use it, and how we protect it.

Authentication

Go Fin Links uses Google OAuth 2.0 for sign-in. We request access to your basic Google profile information:

• Name
• Email address
• Profile photo

Sign-in is restricted to @intercom.io and @intercom.com Google Workspace accounts. No external users can access the application.

Data we collect

• Account information— your name, email, and profile photo from Google, stored to identify link ownership.
• Links you create— the short URL slug, destination URL, title/description, folder assignment, and UTM campaign associations.
• Click analytics— when someone clicks a short link, we record the timestamp, country, city (derived from IP), referrer, user agent, and UTM label. We do not store the clicker’s IP address.

Chrome Extension

The Go Fin Links Chrome extension reads the URL and title of your current browser tab to pre-fill the shortlink creation form. This data is sent to go.fin.ai to generate AI-suggested slugs and descriptions. The extension stores your API key, email address, and theme preference locally in Chrome storage. No browsing history or data from other tabs is accessed or transmitted.

Google Sheets access

If your team connects a Google Sheet for UTM campaign data, Go Fin Links accesses that sheet using the connecting user’s Google credentials via the Google Sheets API. We read sheet data to display UTM campaign rows within the app. We do not modify, delete, or share sheet contents.

How we use your data

• To provide the URL shortening and analytics service
• To generate AI-powered slug and description suggestions (via Anthropic’s Claude API)
• To attribute links and analytics to the correct user
• To display UTM campaign data from connected Google Sheets

Third-party services

• Vercel — hosting and deployment
• Neon — PostgreSQL database
• Google OAuth — authentication
• Google Sheets API — UTM campaign data (optional)
• Anthropic Claude API — AI slug/description suggestions

We do not sell, share, or transfer user data to any third parties for advertising, marketing, or any purpose unrelated to the operation of this service.

Data storage and security

All data is stored in a Neon PostgreSQL database. Access to the database is restricted to the application. The application is served over HTTPS. Authentication tokens are managed via secure, HTTP-only cookies.

Data retention

Account data and links are retained for as long as the service is in operation. Archived links remain in the database but are hidden from the default view. Users can request deletion of their data by contacting the engineering team.

Contact

For questions about this privacy policy or your data, contact the Go Fin Links team via Slack or email at privacy@intercom.io.